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PQRS

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Dear Holder: Please remember that if it is an inquiry, the term for resolving it is ten (10) business days, which may be extended by five (5) additional business days. In the event that we are dealing with a claim, the term for resolving it will be fifteen (15) business days, extendable by eight (8) business days. In case the form is incorrectly completed, or if the evidence you intend to rely on is not provided, you must initiate the process again and fill out this form.

DATOS DE CONTACTO

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Oficina Principal

Centro Empresa
Calle 64 N # 5BN-146 Of 414 A
Cali - Valle

MITHRA MODULE

Tariff Management Module

With the Tariff Module, you can achieve secure and transparent settlements, improve your tariff settlement analysis, and make decisions based on customized inquiries and reports. Your company will be able to easily settle tariffs for large clients in the regulated and non-regulated markets, and perform automatic resettlements of tariff components due to version differences.

This module provides a general solution for the tariff settlement process and also allows for rapid adaptation to regulatory changes related to the tariff model.

  • Parameterize the tariff settlement model for large clients in the non-regulated market.
  • Model options for settling Generation and Marketing for large clients, associating variables such as spot prices, floors, ceilings, premiums, etc.
  • Perform daily - hourly tariff settlements for each commercialization market and voltage level.
  • Multi-company model, adaptable to any energy business (generation, marketing, and distribution).
  • Inquire and generate customized reports.

MITHRA MODULE

Commercial Management Module

In this module, you can manage processes, records, reports, and indicators for the incorporation of new clients, as well as contact registration, which are important for the creation of commercial and technical databases for them.

You can do much more:

Increase Revenue

It enables the creation of commercial offers for regulated and non-regulated markets, ensuring that tailored offers are provided to the needs of your potential clients in small steps. This comes with the guarantee that what is offered is sustainable over time.

Optimize Contract Management

It allows for control and planning of commercial management processes, such as the expiration of non-regulated contracts, in addition to tracking sales efforts derived from technical-commercial issues.